Email us at dev@naturaldevs.com — we usually reply within 1–2 working days. Write in English, Hindi or Hinglish, whichever is easiest.
Your 1-day free trial moves on to the subscription by itself: ₹1,000 every 3 months, paid through the UPI Autopay mandate you authorised in your own UPI app (GPay, PhonePe, Paytm, etc.) when the trial started. It renews automatically until you cancel. The ₹2 taken to set up the mandate is refunded.
Cancel the Autopay mandate in your UPI app (look under Autopay or mandates). You keep access until the end of the period already paid for.
Open the app and pull down to refresh on the You screen. If it still shows free, email us your UPI transaction ID and we'll fix it within a day.
You → Settings. Kisan Mitra speaks ten Indian languages; advice adapts to the crops you select.
Tell us your district and crop, and what the app suggested. Local accuracy matters to us — reports directly improve the answers.
See the account deletion page — in-app or by email, removed within 30 days.
If a payment was taken in error (double charge, cancelled mandate, trial mischarge), email us the transaction ID within 7 days and we will refund it to the source account.